Tomorrow, June 9th, is International “What Matters to You?” Day. In partnership with BC Patient Safety & Quality Council, the Patient Voices Network’s Oversight & Advisory Committee, and health care organizations across the province, Providence Health Care is encouraging staff and medical staff to have “What matters to you?” conversations each and every day with the people they support or care for.

Having conversations about what matters is a great way to build the trust and connections which form the foundation of person- and family-centred care. Because patients are the true experts on their own needs and experiences, asking, listening and responding to what matters to patients is a key feature of person- and family-centred care.

How to participate

Taking part is easy! If you are a care giver, embed the question: “What matters to you?” into your practice each and every day. This can be asked in many different ways. For example:

  • “What are the things that are important to you at the moment?”
  • “What are some of the things you would like to achieve as a result of our work together?”
  • “What can I do to best support you in your care today?”
  • “When you have a good day, what are the things that make it good?”
  • “Is there anything else you want to tell me that I haven’t asked you about?”
  • “What are your goals and wishes today and how can I help you achieve them?”

If you are a patient, take time before your visit to reflect on what matters most to you, and to share it with your health care provider. It’s that simple.

For more information, please visit the BC Patient Safety & Quality Council’s “What Matters to You?” resource page.

Join the discussion online with #WMTYBC and #WMTY2021

Person and Family Centred Care