HANNAH TIGHE, PROJECT MANAGER, PATIENT AND FAMILY CENTERED CARE
PROJECT MANAGER, PATIENT AND FAMILY CENTERED CARE
July 23 marks international #Hellomynameis… Day. Introducing yourself at the start of every encounter is a small but significant act that helps establish a foundation of trust.
The #Hellomynameis campaign was started by Dr. Kate Granger in the UK, a physician receiving treatment for terminal cancer. As a patient, she noticed the significant difference introductions by health care providers had on her experience.
Taking part is easy – just be intentional about introducing yourself and your role in all encounters with patients, residents, families and care givers.
A better patient and resident experience all starts with “hello”.
Please enjoy this video: