Catch up on the person-centred initiatives highlighted in PHC News and our social media channels.
What are patients saying?
“Critical care & 5A unit was fantastic. The whole care team has been all great. No complaints.”
– SPH patient
“Pain team nurse and doctor were excellent and knowledgeable. Really high-touch. I feel like they get it. The PICC team was awesome and excellent. Amazing to know of such a specialized team. My surgeon gave me enough time to understand the treatment and outcomes. I felt like he prioritized my case and would have the best possible outcome. I felt supported.”
– SPH patient
“Everything was great. Felt comforting to come into this to feel normal despite the current situation. Everybody was professional & friendly with a light atmosphere. I felt everybody took the time to answer all the questions I had. It felt very personable. It made it easy to go about the day when a person is apprehensive about.”
– MSJ patient
“Both efficient & pleasant. Everyone seems to be awake & paying attention. I have felt listened to & responded to. It has been a good experience.”
– MSJ patient
