June 6th was international “What Matters to You?” day. This annual celebration encourages meaningful conversations between patients, residents, caregivers, families and their health care providers.
When health care providers have a conversation with patients, residents and families about what is important to them, it builds trusting relationships and ensures that the right care is provided at the right time.
We also encourage leaders to ask staff what is important to them at work. Asking, listening, and responding to each other in meaningful ways strengthens teams, improves the care experience, enhances engagement and increases joy at work.
This year, patients, families and staff at Holy Family Hospital – Rehabilitation were encouraged to respond to the question “What Matters to You”?
Here is what they have said:
