Person and Family-Centred Care

Partners in care

We believe that partnering with those we serve, and their families as defined by them, in their own care, is the path to better patient outcomes and experience.

We believe that through building trust and respect, the relationships we establish with one another have the potential to dismantle the power imbalances that have traditionally existed between caregivers and patients.

And that is better care. We believe that by partnering with those we serve, we can offer care that is valuable and valued by them.

And what matters to them, is what matters most.


  • Provide the people we serve and their families the tools & resources to be full partners in their own care.
  • Be British Columbia‚Äôs public healthcare sector leader in providing person and family centred care.