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Partner to Transform Health Care

We embrace partnerships, digital health and technology to offer seamless care.

Why this?

Our priorities are always to fill a need, to serve and advocate for those with complex medical and social service needs, and to discover, create and invent what’s needed to solve whatever health or social problems our communities face.

While feeling confident in our own abilities to do whatever it takes to help those we serve, we have the humility to realize that we must partner with others to grow our capacity to improve what we do. These partners include: other health authorities and all levels of government; sovereign host Nations of Musqueam, Squamish and Tsleil-Waututh, and Indigenous partner organizations; community and patient groups; the private sector; foundations, and so many others.

Good partnerships will help ensure patients can move easily from our care into the care of other appropriate health and social support systems. Good partnerships will also help us move more quickly toward adopting technology that will give those we serve options about how far they have to travel, how quickly they receive services, and how closely they are monitored and supported throughout their care journey.

What will change?

We will pursue the goals of Mission: Forward by partnering with others. We will always seek a win-win — to achieve what’s mutually beneficial. We will see more projects piloting digital technologies to explore how to provide higher quality or more efficient care. Or both.

Through our partners, we will see more training and discussion about cultural humility and respecting the history and needs of the Indigenous peoples we serve. We will also see changes to specific models of care that become possible through innovative partnerships.

What’s the bottom line?

Nurturing our partnerships and creating new ones will allow us to improve the care journey of the people we serve. Whether that’s aided by technologies like telehealth, virtual health or wearables, or just seamlessly transitioning a patient from one level of care to another, partnerships are key to our way forward.


  • Build and strengthen responsive, reciprocal and accountable partnerships with sovereign host Nations, Indigenous partner organizations and Indigenous patients, residents and families.
  • Create partnerships with government and other public, private and academic organizations to advance new models of care.
  • Cultivate partnerships that enable integrated care and more seamless transitions between hospital, specialty care, primary and community care.
  • Seek and create partnerships with leading technology and digital health organizations to improve responsiveness, connectivity and quality.
  • Prioritize partnerships that improve the care journey for people with complex medical and social service needs.