PHC COMMUNICATIONS + PUBLIC AFFAIRS
In recognition of #Hellomynameis Day, Providence put the call out for staff to nominate co-workers who embody the core belief of the campaign, which is that a simple introduction is a crucial first step in creating an authentic connection with our patients, resident and families.
Here are your Champions:
Virginia Beardsall, OT, Holy Family Long Term Care
“Virginia is very kind in all of her interactions with residents. She continually includes the resident in their care and asks their opinion.” – nominator, Danielle Richards
Heunsook Jang, CNL, Geriatric Medicine, MSJ
“Heunsook is CNL in my unit, who very much values patient and family centered care. She is very compassionate and empathetic towards patients and families.” – nominator, Neetha James
Tessa Fryklund, LPN, Medicine, MSJ
“Patience and understanding.” – nominator, Gale Santa Juana
Nasreen Khan, Cardiac Sonographer, MSJ Cardiology
“Nas introduces herself with a simple (but personal) “Hi, my name is Nas” and explains that she’ll be doing an echo/ultrasound of the heart. She does this in a comforting way. If the patient is on a stretcher or wheelchair, she makes sure to get to their level. She also asks for permission before looking at their armband. With that introduction, I imagine patients feel more at ease and gain a better understanding of what is going on.” – nominator, Brigitte Patenaude
Gemma Cruz, RCA, Youville Residence
“Gemma is compassionate, loving, caring and treats our residents as her own family. She always thinks about what is good for our seniors and gives them unconditional love.” – nominator, Justina Makalintal
Nancy Hay, Social Worker Renal, St. Paul’s Hospital
“Nancy always puts patients first, speaking to them with respect and kindness and starting with their needs first.” – nominator, Andrea Giustino.
Elvira Santiago, Rehab Assistant, Holy Family Residence, ECU
“Elvira never fails to introduce herself to our residents, their families and new staff. Our residents who have dementia remembers her because of how she makes them feel valuable and special. She always involves our residents and families for their input about their health and what is important for them.” – nominator, Chat Panganiban.
Thank you to these remarkable staff for living the core values of #Hellomynameis” and person-centred care each and every day.
This July 23rd , join Providence and health care organizations around the world in celebration of #Hellomynameis Day. Participation is easy: simply introduce yourself in every interaction.
To learn more about #Hellomynameis… Day and the legacy of its founder, Dr. Kate Granger, please visit this site: https://www.hellomynameis.org.uk/